Ordering FAQs - Autumn Summer Co.

When will I receive my items? 

- All of our items are in stock and ready to ship! If there are any issues that may cause a delay, we will let you know within 24hrs of the order. 

Your order will ship on the Monday, Wednesday, or Friday after you place your order, and will take 1-6 days (within the US) to arrive depending on which shipping option that you chose at checkout.

Payment: 

How can I pay? 

- Our website can accept all major cards, American Express, Paypal, and Apple Pay.

Our website is the safest way to pay and all of your information is SSL encrypted for your security.

Do you have any discounts, sales, or coupons? 

- Chances are that we don't have a sale going on. As a handmade company our margins are already smaller than that of a big box store, so we rarely offer sales. If we do offer a sale, we'll always announce it to our email list. 

We do offer bulk discounts for bulk orders starting at 20 pieces. 

Engraving:

Where do I leave my engraving instructions? 

- If an item can take engraving, it will have a box right above the "Add to cart" button where you can add your engraving text. 

Does engraving add to the shipping time? 

- No it doesn't!

Can you engrave our company logo?

- Yes! We specialize in custom corporate products. Send your logo to ryan@autumnsummerco.com for a quote. 

Pen Engraving
How to engrave a pen: